KABLAY Terms of Service
Last updated: 02.09.2026
KABLAY is an online marketplace operated by Ivan Kamenca that helps clients and specialists find each other. By using the service or purchasing a digital service from its operator through KABLAY, you accept these terms. A home-repair contract is formed only between the client and the selected specialist; when Ivan is selected, he acts as the direct contractor for the work.
1. Service and eligibility
KABLAY provides profile listings, task posting, communication tools, reviews, and related digital features. A user must have legal capacity to use the service or act with permission from a legal guardian. We may restrict access when necessary to address violations of law, these terms, other people's rights, or security requirements.
2. KABLAY's role and no workmanship guarantee
Using KABLAY does not by itself make a listed specialist an employee, agent, or subcontractor of the operator. KABLAY does not select a specialist for the client, direct or supervise the work, or accept completed work. Service operator Ivan Kamenca may also offer repair services through his own profile: when a client selects Ivan, the work agreement is made directly with him as the contractor, and Ivan is responsible for his statements, agreement, and work. KABLAY provides no separate platform guarantee for any specialist or work and does not promise the identity, qualifications, license, insurance, availability, or conduct of other specialists; any number of responses; or the price, timing, safety, quality, or outcome. A specific badge records only the stated limited check at the moderation date and is not an endorsement. Each specialist is responsible to the client for their own statements, agreement, and work. To the fullest extent permitted by law, the operator is not responsible for other users' acts or omissions; this does not exclude the direct contractor's liability or rights that cannot lawfully be excluded.
3. Agreement and payment with a specialist
The client selects the specialist and agrees directly on scope, price, VAT, materials, timing, access, permits, insurance, specialist warranty, and payment. Unless expressly stated for a separate KABLAY digital feature, the operator does not collect repair payments for other specialists or hold funds for either party. Payment to Ivan Kamenca for work he performs himself is payment to him as the direct specialist, not payment for a marketplace digital feature. Before work starts, check any required license in the official register and record the agreement, changes, receipts, and payments in writing.
4. Specialist obligations
A specialist must keep profile information accurate and current, perform only work permitted by law, independently maintain required licenses, insurance, and tax status, follow safety requirements, and issue documents required by law. The specialist alone is responsible for proposals, prices, promises, materials, workers, damage, warranty, and workmanship.
5. Client obligations and content rules
A client must describe a task in good faith and avoid placing unnecessary personal data in public text. Every user must comply with law, respect others' rights, avoid false, illegal, dangerous, abusive, or infringing content, and not circumvent service restrictions. Users are responsible for content they upload and for having permission to publish it.
6. Accounts, messages, and contact access
Users are responsible for access to their phone and account. KABLAY sends service SMS one-time codes through a provider for registration and sign-in. A client's contact becomes available to specialists under the task contact-unlock rules; a specialist's published contact may be opened by profile visitors. Contacts must not be used for spam, data resale, or purposes unrelated to the request.
7. Points, Premium, cancellation, and refunds
The current price and scope of each KABLAY digital service are shown before purchase. Points are an internal access unit, not money, and bonus points cannot be withdrawn. A charge buys the stated contact access, not an agreement or successful job. Automatic task-cancellation credits are described on the balance page. Any cancellation or refund rights granted by applicable consumer law remain available; requests may be sent through the Cancel a Purchase page or to support@kablay.co.il. Deleting an account is not itself notice that a purchase is being cancelled. Points and Premium in the KABLAY app for iPhone are bought through Apple: Apple is the seller for that transaction and charges the user’s Apple account, and KABLAY neither receives nor stores payment details. A refund for an in-app purchase is requested from Apple at reportaproblem.apple.com and decided by Apple; a refund removes the matching points or Premium period from the account. Premium in the app is a monthly Apple subscription that renews until cancelled in Apple subscription settings; access continues through the paid period. Earlier 30-day passes remain valid until their end. Premium is not a quality check or a license and does not guarantee enquiries, jobs, or income. The website does not take payments. Opening a task client's phone costs 5 credits for every specialist, including Premium; the subscription removes charges only for public-profile enquiries.
8. Reviews, profile badges, and complaints
Reviews express their authors' opinions. KABLAY may moderate, label, hide, or remove content under service rules but does not verify every statement. KABLAY may, at its discretion, request material or forward a complaint to the other party, but it is not a court, arbitrator, insurer, or guarantor and does not promise a response time, another party's reply, a refund, compensation, repair, or any other outcome.
9. Intellectual property
Rights in KABLAY software, design, and original materials belong to their lawful owners. A user retains rights in user content and grants KABLAY a non-exclusive license to store, technically process, and display it to operate, promote, and protect the service until deletion in accordance with law and the Privacy Policy.
10. Privacy and security
Personal-data processing is described in the Privacy Policy. No information system is completely secure; KABLAY applies reasonable safeguards but does not give an absolute guarantee against outage, loss, or unauthorized access. Report suspicious activity to support@kablay.co.il.
11. Governing law and non-waivable rights
These terms are governed by the laws of the State of Israel, and disputes are handled by a competent court or authority under applicable jurisdiction rules. Nothing in these terms removes mandatory consumer, privacy, or other rights that cannot be waived by law. If one provision is invalid, the remaining provisions continue to apply.
12. Changes and contact
We may update these terms by publishing a new date and providing additional notice where required. Changes do not reduce mandatory rights that have already arisen. KABLAY is the service name. The service operator and database controller is Ivan Kamenca. For legal, cancellation, and privacy matters, contact support@kablay.co.il or the phone shown below.
13. Directory and unclaimed profiles
A profile marked as directory, imported, or unclaimed may contain business information obtained from a public source or a third-party service. Its presence does not mean that the professional joined KABLAY, approved the profile, or has any relationship with KABLAY. The profile owner may request access, correction, source information, or removal through the claim and report controls or support. KABLAY may restrict or remove a profile while a request is reviewed.
14. Task classification and regulated work
KABLAY may classify a task by a stable task type and canonical category and may limit visibility or responses when the recorded work requires a particular professional license. This is a routing safeguard, not a guarantee that a profile, license, scope, or expiry record is complete or current. The client and specialist remain responsible for checking the official register, the exact permitted scope, and all legal and safety requirements before work starts.
Contact us
Service operator and database controller: Ivan Kamenca.
For terms, purchase cancellation, complaints, or privacy, email support@kablay.co.il or call the number below.
Support and cancellation phone: +972 50-366-9369