Privacy Policy
Last updated: 02.09.2026
This policy explains what personal data the KABLAY service processes, why it is needed, who may receive it, and how to exercise rights under Israel's Protection of Privacy Law. The service operator and database controller is Ivan Kamenca; contact: support@kablay.co.il or the phone shown below.
1. Data we collect
We may process name, phone, email, and language; account role and settings; task city, address, and coordinates; descriptions, budget, timing, photos, and files; specialist profile, portfolio, experience, documents, licenses, and insurance; proposals, agreements, chats, reviews, reports, and support requests; point history, the Premium period, and payment and App Store purchase identifiers (the payment provider processes full card details, and Apple processes an in-app purchase; KABLAY receives only the transaction identifier needed to verify it); and technical logs, IP address, device data, cookies/localStorage, referral source, advertising identifiers, and push subscriptions.
2. Purposes, choice, and consequences
Data is used to create and secure accounts, publish and match tasks, connect parties, display profiles, moderate content, process payments for KABLAY features, provide support, prevent abuse, analyze and improve the service, comply with law, and protect rights. Unless law requires otherwise, providing data is voluntary; without a field required for a feature, we cannot provide that feature. Do not upload unnecessary documents or sensitive data.
3. Public data and contact disclosure
A specialist's published name, image, description, city, services, portfolio, reviews, and badges may be visible to all visitors and search engines. A client's exact address should not be posted publicly; client contact is disclosed to specialists under task-unlock rules. A specialist's public contact may be disclosed to profile visitors. This policy and notices presented with the relevant form identify the purpose, whether a field is required, and intended recipients.
4. Providers, recipients, and transfers abroad
We may share the minimum necessary data with hosting and cloud providers, SMS, payment, file storage, mapping and geocoding, analytics and advertising providers (only after the relevant choice), technical support, professional advisers, and competent authorities, as well as the other task party in the cases described above. Some providers may process data outside Israel; transfers are handled subject to applicable legal requirements. We do not sell personal data.
5. Security
KABLAY uses reasonable technical and organizational controls and access restrictions appropriate to the data. Absolute security cannot be guaranteed. If you suspect account compromise, contact us and secure the linked phone or device.
6. Retention and account deletion
We keep data as long as needed for service purposes, security, fraud prevention, dispute handling, accounting, and legal compliance. After an account-deletion request, data is deleted or de-identified to the applicable extent; some records may remain longer on a lawful basis, in backups until scheduled overwrite, or to protect legal rights. We do not promise to erase every record within a fixed seven-day period.
7. Your rights
Under Israel's Protection of Privacy Law, you may request access to information about you and, where the law provides, correction or deletion of information that is incorrect, incomplete, unclear, or outdated. You may also request account deletion, withdraw optional consent, and choose marketing-technology settings; some data may lawfully need to be retained. Email support@kablay.co.il from the account address or phone; we may securely verify identity.
8. Cookies, localStorage, and analytics
Necessary cookies and localStorage support sign-in, security, language, city, draft saving, abuse prevention, and the operation of contact-access limits or charges. Optional attribution, Google Analytics, and Google Ads tools are used only after the user's choice when enabled on the site; consent can be changed through the available privacy setting. Blocking necessary technology may prevent account or contact-access features from working.
9. Profile and review data from other sources
Where permitted, directory profiles may be created from public business pages, official registers, information supplied by the professional, or a service such as Google Maps. We record the available source and collection date and label imported or unclaimed status. Imported ratings, review counts, excerpts, business details, or links remain attributed to their source and may be stale. A person concerned may ask for source information, correction, access, or removal; we review the request and applicable retention duties.
10. Automated matching and classification
The service uses task text, selected service, stable task type, category, city, availability, profile categories, and recorded license metadata to classify tasks, rank or filter profiles, and deliver notifications. For regulated work, an automated rule may prevent a profile without the recorded eligible license from seeing or responding to a task. It does not make the client's final choice or guarantee suitability. If classification or profile data is wrong, contact support or edit the task or profile so it can be reviewed and corrected.
Contact us
Service operator and database controller: Ivan Kamenca.
For terms, purchase cancellation, complaints, or privacy, email support@kablay.co.il or call the number below.
Support and cancellation phone: +972 50-366-9369